You can return any item, for any reason, within 30 days of receipt.*

If you are returning an item because it is faulty, we will require a photo of the faulty item or we will provide you with a prepaid envelope to return it to the seller. We require that you notify us that it is faulty or broken within 7 days of receipt of item,

If you'd like to return an item for another reason, you will need to return the item at your own cost. Please ensure you use a trackable or signed-for delivery service such as registered post, as we cannot credit your account until the item has been received. The item must be in original condition with packaging in-tact. If these requirements are not met, the seller reserves the right to deny a return.

You will be offered a full refund or store credit, whichever you prefer. Any refunds will be transferred back to the original payment method, e.g. your credit card, PayPal account or store credit. Promotional codes are not eligible for refund.

All items being returned must be dispatched/shipped within 14 days of the return being approved. 

To return an item please email us at info@myveganmart.com.au.

*Items that cannot be returned include: underwear, swimwear with the hygiene sticker removed, opened food items, and frozen goods.